This Privacy Policy describes how SETŠOWANA (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from setšowana.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or regulatory reasons. When we do, we will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we collect depends on how you interact with our Site and Services.

We may use your information to:

• Communicate with you

• Provide, operate, and improve our Services

• Comply with legal obligations

• Enforce our terms and policies

• Protect our rights, users, and business

What Personal Information We Collect

Information We Collect Directly from You

You may provide us with:

• Contact details: name, address, phone number, email

• Order details: billing and shipping address, payment confirmation, contact information

• Account details: username, password, and security-related information

• Customer support information: messages or inquiries you send to us

Providing some information is optional, but certain features may not work without it.

Information We Collect Automatically (Usage Data)

We automatically collect certain information when you interact with our Site using cookies and similar technologies. This may include:

• IP address

• Browser type

• Device information

• Network connection

• Pages viewed and actions taken on the Site

Information We Obtain from Third Parties

We may receive information about you from third-party service providers, including:

• Shopify, which powers our online store

• Payment processors, which securely handle your payment details

• Marketing and analytics partners, who help us understand user behavior and show relevant ads

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

• Process payments

• Fulfill and ship orders

• Manage accounts

• Handle returns and exchanges

• Send order-related communications

Marketing and Advertising

We may use your information to send promotional messages via email, SMS, or other channels and to show relevant ads on our Site and other platforms.
You can opt out of marketing emails at any time.

Security and Fraud Prevention

We use personal information to detect and prevent fraudulent or unauthorized activity and to protect our Site and users.

Customer Support & Service Improvement

Your information helps us respond to inquiries, resolve issues, and improve our Services.

Cookies

We use cookies to operate and improve our Site, remember preferences, run analytics, and personalize content and ads.

You can manage or disable cookies through your browser settings, but some features may not function properly.

Our Site recognizes Global Privacy Control (GPC) signals for opting out of certain data sharing or targeted advertising.

How We Disclose Personal Information

We may share your personal information with:

• Service providers (payment processors, shipping partners, analytics providers)

• Marketing and advertising partners

• Affiliates within our business group

• Legal authorities when required by law or to protect our rights

We do not sell sensitive personal information.

User Generated Content

If you submit reviews or other content publicly on our Site, that information will be visible to others. We are not responsible for how third parties use publicly shared information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. Please review their policies before sharing information.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Data Security and Retention

We take reasonable measures to protect your personal information, but no system is completely secure.
We retain your data only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request deletion or correction

• Receive a copy of your data

• Withdraw consent

• Opt out of marketing communications

You can exercise these rights by contacting us.

International Users

Your personal information may be transferred and processed outside your country. Where required, we rely on approved legal mechanisms to protect international data transfers.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: Setsowanaclothing@gmail.com

For data protection purposes, SETŠOWANA is the data controller of your personal information unless stated otherwise.